These are our Terms of Sale for all the orders placed on japanworld.it to offer transparency and secutiry to our customers. Japanworld.it is periodically verified by PAYPAL, world leader on e-payments, which only certifies professional sellers that ensures a high number of succesful transactions.
BANKS TRANSFER DETAILS
c/c 1338058 headed to JW sas Banca Montepaschi IBAN IT13R0103003278000001338058
Thanks to the use of cutting-edge technologies and high security standards, Paypal is constantly commited to ensuring the protection and confidentiality of users’ informations.
RIGHT OF WITHDRAWAL
-Pursuant to and for the purposes of art. 64 of D. Lgs. 206/2005, the customer has right to withdraw without penalty and without specifying the reason within 10 working days of receiving the product, provided that the product is intact and not used. - The right of withdrawal can be exercised by sending a registered letter with return receipt to the Company (japanworld.it Via Anselmo Ciappi) or by sending an email to [email protected] within 48 hours your decision to withdraw.
- In case of withdrawal, the customer must return the item in perfect conditions, in his original box and complete of all his parts not later than 10 days from withdrawal exercise.
- The company will refund the entire sum, including shipment costs, in case of complete withdrawal. In case of partial withdrawal, shipment costs will not be refunded. Refund will be provided through the method chosen by the Customer within 30 days from receiving withdrawal communication.
- Shipping back the item to the Company is entirely borne by the Customer
- The right of withdrawal is reserved to private Customers who purchase for purposes not related to his professional activity; therefore all the Customers purchasing by VAT number or in the interest of their professional activity cannot exercise their right of withdrawal.
- If the Customer decides, after receiving the item in good order, to proceed with the replacement of the item for other reasons not attributable to the Company, will have the possibility to enquire the Company not later than 10 day after receiving the item. The Company will turn be able to accept of decline the replacement request with other items indicated by the Customer (subject to an eventual adjustment of the purchase price). Shipping back replaced item to the Company is entirely borne by the Customer.
Any right of the Customer to compensation for damages is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to people and/or things caused by items purchased. J.w. Sas di Castellano Daniele Via Anselmo Ciappi 66 00149 Roma Italia tel +39-06-53272888